Congratulations to Team Stephanie for receiving this compliment from one of your patients. Thank you for being such great examples of our company standards!
I wanted to write to acknowledge the amazing staff of Matt Smith at the Wigwam location. I have been going there since May and have had three surgeries along the way. This setting has become a second home to me and the staff make me feel very supported and well cared for.
I started with Amanda right before she left and what a jewel. Now I have been blessed with Megan, Jena, and Gerald… my angels! My rehab has been a series of ups and downs and I still have a very long way to go. My angels take very good care of me. They know when to talk and they know when to listen. I am very appreciative of their knowledge, skill, and compassion. Always, they share smiles and laughs and make the entire area much more conducive to healing. Every patient that walks through the door is treated with respect and made to feel they are very important. This is much more than a job for this team and they certainly give their heart to everyone in assisting folks to get their life back.
Even though I do not have much interaction with Doug or Shane, they too always have a smile and kind word to offer. Doug is extremely attentive to everyone. The front desk staff is always very professional, kind, and responsive to whatever I may request. Donna has been extremely patient and helpful in working with my doctor and worker’s comp. She certainly goes well beyond to make things easier for me in every way.
You really have a great team at this location and I am very blessed to be in such good hands.